
WORK EXPERIENCE
December 2024 - Present
Detroit, MI
September 2022 - December 2022
Amsterdam, NL
June 2021 - August 2022
Grosse Pointe, MI
January 2019 - October 2022
Detroit, MI; New York, NY
211 WEST FORT DETROIT, LLC
Strategic Marketing Coordinator; Administrative Assistant
Led the creation and execution of building's digital marketing strategy by designing, developing, and launching a website, handling all aspects of the project including layout, content, SEO optimization, and ongoing updates to enhance the building's online presence and tenant engagement.
Coordinated with tenants to gather content and permissions for website and directory features, including contact information and brand logos, maintaining clear communication to ensure smooth project execution.
Enhanced building communication through the creation of updated suite HVAC drawings for city approval, revised floor plans to reflect vacant and leased spaces, and developed fire evacuation route floor plans for each floor. Additionally, organized tenant information and building branding for new lobby digital directory, while also revising operational documents to reflect the building’s branding.
Collaborated with external vendors to obtain quotes and manage building projects, modernizing the building and increasing tenant satisfaction.
WE ARE LABELS
Sales Associate & Key Holder
Selected to work in multiple store locations, and fulfilled daily store operational tasks such as opening and closing store, handling cash drawer, managing new shipments efficiently, and monitoring store revenue and conversion rates throughout the day in order to keep track of progress toward sales goals.
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Positioned customer service as a main focus by maintaining a welcoming store experience, interacting with customers in a culturally relevant manner, and observing customers’ individual style to perform personalized styling techniques in order to increase sales along with conducting an unique and satisfactory shopping experience.
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Collaborated with visual merchandising team to implement floor and presentation changes in order to highlight incoming collections, execute sales promotions, and maintain optimal and effective display of merchandise.
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Managed stock room quality by administering an improved organizational system establishing a more categorized, structured, and tidy stock room for a more efficient replenishment and store operational process.
J.MCLAUGHLIN
Sales Associate & Key Holder
Responsible for opening and closing store, managing alarm system, balancing cash drawer, and handling money to ensure streamlined day to day operations, and selected to work for 3 store outreach events.
Cultivated a positive shopping experience and built a personalized client base by developing relationships with customers, assisting with questions regarding merchandise, lending help in fitting rooms, and tailoring styling help to each customer in efforts to find solutions for each customers’ wants and needs.
Managed store presentation by maintaining a neat sales floor, executing visual standards through floor set, window, and table changes, keeping stockroom organized, processing new shipments, along with fulfilling online and store orders efficiently to maintain brand identity in brick and mortar store.
Achieved monthly corporate sales goals between $20,000 and $50,000 through keeping track of daily revenue in order to monitor progress toward monthly sales plans, obtaining consistent sales, improving UPT value through accessorizing clients, and accomplishing more than 20 individual sales valuing over $1,000.
FASHION MODELING
Freelance
Modeled merchandise for Dawood boutique, advertising their brand and unique garments to the Detroit community through professional fashion segments on Fox 2 News Detroit.
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Promoted Rhythm + Blue Juice Co by collaborating with leadership team to develop a creative content plan and executed various photo shoots as a model for their merchandise.
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Participated in a series of online castings, networked with industry professionals and carried out verbal interviews resulting in an official offer and contract from For Real New York City Mother Agency.
PROFICIENCIES
Language: English: native proficiency; Spanish: limited working proficiency; Dutch: elementary proficiency.
Retail Management Softwares: SRS, Aptos, JOS 2.0, UPS World Ship.
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Creative Softwares: Adobe Illustrator, Adobe Photoshop, Visual Retailing, SketchUp, Canva, Wix, Squarespace.
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Other: Social Media, G Suite, Microsoft Office, Excel.
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